This is a quick fix guide!  It’s a simple one picture that you can keep on your phone or print out.  When you run into issues with your phone please check this out and it should help you get it fixed.  Download it here!  

iPhone:  Click and hold on pictures and save image.
PC: Right Click on picture and choose Save Image As then select where to save it.

If for some reason your issue is not on this, please fill out a Question and I will do my best to get it resolved.